As medically trained healthcare professionals we understand and pride ourselves on the importance of having a proper patient friendly aftercare process.
Through our years of experience and knowledge from working within our industry we would pinpoint the aftercare process as being the single most important factor of your whole treatment.
We can spot and diagnose any complications or issues and know how to avoid them. Most importantly we can prescribe any medication that is needed. This is included as standard for free within the fee across all our treatments.
Our job is to make the whole experience, from enquiring and then booking with us to having your actual treatment and all the way through to the end of your aftercare plan as pain free and relaxing as it could be.
During your appointment with us we will talk you through a few do’s and dont’s and explain the treatment and aftercare process thoroughly so you understand as much as possible. We also give you a doubled sided flyer with all the main aftercare points for your treatments to take home with you for your own reference. Depending on your treatment you may also get offered a follow up appointment.
From the moment your treatment ends your aftercare process with us begins. We take pride in our aftercare process and truly believe it is second to none. We invite all our patients to give us honest and constructive feedback. We understand our patients may have questions and that possibly they don’t want to bother us. Or that our patients don’t want to message and sound unknowledgeable as it may be a new unfamiliar experience for them. With us at The MediClinic you will receive round the clock aftercare support and we invite you to ask and are happy to answer ANY questions you may have.
Our whatsapp is available at all times for you to contact us if you need. We will contact you in the week after your treatment to check in to see how you are and to make sure you are 100 satisfied with your treatment.
As a small business we do need our patients help in getting the word out for us. That is why we endeavour to ensure our treatments and aftercare process are kept to the highest standards. We are all medically trained healthcare professionals and our rates are very competitive compared to industry standards. If you do enjoy your experience with us and you are happy with the treatment and aftercare you have received we will ask for you to leave us a review and offer you 20% off a future treatment with us. There aren’t any time restrictions or catches with the discount either and we genuinely love the relationships with have with our regular returning patients.